Tracking Twitter With Trendrr – How To Listen

November 14, 2008 by markg in Uncategorized

How to Track Twitter on Trendrr

There are many ways to gauge the impact of your message by listening to the Twitterverse and examining microblogging behavior.  Microblogging conversation often speaks specifically to the medium, different types of things are conveyed from blog or email communication. 

As Twitter moves to being more of a data gathering and sharing network and less of a communication network, being able to aggregate its collective information into intelligence is essential.  I wanted to take the time to
illustrate how I am currently using Trendrr to track trend frequency, mind-share, influence, and amplification factors by looking at collective behavior and information on Twitter.

In this post we will look at how you can track social graph statistics as well as how to track words and phase mentions (mind share).

The first important metric is Number of Followers. This helps to frame influence and interaction with one’s network or social graph (i.e. your friends).  Examples below:

 Social Graph

 Number of people that is following you




- Number of people that you are following

 

.
- Combined view

You can also create a combined view. I like to put them together into a combined view to visualize the follow / following ratio.


Frequency

When your sharing and publishing another good thing to look at is the frequency of your posts. By looking at how often with the follow/following graphs you can get an idea of how your message is being received. If your frequency is high you may see a change one way or another in your follow ratio.


Behavior
-Frequency and volume of posts

 

Mindshare – Tracking Words & Phrases
Search and Trend

The next thing I like to look at is tracking a specific word or phrase that is of interest for the project I am working on.
By looking at this information you can track the velocity and traction around anything be communicated.

Twitter Search:  
Track the number of statuses containing a given keyword or phrase on an hourly and daily basis.

 

Advanced Trending


Once you have the key metrics you want to collect in effect you can start mashing it up to glean aggregate intelligence and value out of them.
You can cluster views and group things. You can measure against other benchmarks, competition etc. Both in influence and frequency.
I find once you visualize data you can get faster takeaways and better understand whats happening as its happening.
Mashing up Trends for comparative and cluster views.

- Competitive Mashup Views




Annotation

A key part of measuring your results can be showing casual relationships between your efforts and how they impact what your are doing.  Annotation of graphs allows for this.



Semantic and Sentiment 

- You can use Twitter search operators to further Trend using semantic and other filters.
 

Here is the list of further refining what you are tracking.

http://search.twitter.com/operators

Search Operators below (from Twitter search)

Operator Finds tweets…
twitter search containing both “twitter” and “search”. This is the default operator.
“happy hour” containing the exact phrase “happy hour”.
obama OR hillary containing either “obama” or “hillary” (or both).
beer -root containing “beer” but not “root”.
#haiku containing the hashtag “haiku”.
from:alexiskold sent from person “alexiskold”.
to:techcrunch sent to person “techcrunch”.
@mashable referencing person “mashable”.
“happy hour” near:”san francisco” containing the exact phrase “happy hour” and sent near “san francisco”.
near:NYC within:15mi sent within 15 miles of “NYC”.
superhero since:2008-05-01 containing “superhero” and sent since date “2008-05-01″ (year-month-day).
ftw until:2008-05-03 containing “ftw” and sent up to date “2008-05-03″.
movie -scary :) containing “movie”, but not “scary”, and with a positive attitude.
flight :( containing “flight” and with a negative attitude.
traffic ? containing “traffic” and asking a question.
hilarious filter:links containing “hilarious” and linking to URLs.

Microblogging: Brand Mind Share Indicators

November 11, 2008 by markg in Uncategorized

Microblogging: Brand Mind Share Indicators.


Brand Snapshots on Twitter: Zappos

Zappos

– Early on Twitter. Zappos was one of the first three drinking from the Twitter API firehose. The company’s CEO and key executive staff are all on Twitter.


Frequency



Social Graph: Follows / Followers




Mindshare



Vs.. Other Brands


Listening on Twitter Conversation Water Levels & Frequency

November 10, 2008 by markg in Uncategorized

As many of you know I speak to importance of listening in the social space.
Here is a good example of how one can listen and see just how demand and conversation levels grow.
You can get a good idea of market chatter levels in relation to the competition and glean additional
marketplace insights using social media and the tools like Trendrr.